|
|
 |
|
Iomega Rapid Response Services
|
What is included in the Iomega NAS Gold Service Plans?
|
Iomega Rapid Response Service Plans contain the service features, benefits and values that provide businesses with the storage technology solutions and support they require. The chart below outlines the key service features and benefits in each of the Iomega Rapid Response Service Plans and the Iomega NAS product warranty.
|
| Rapid Response Service Plan Features |
Service
|
Basic Warranty |
Gold |
Gold Plus |
Web-based Support & Knowledgebase
|
x |
x |
x |
Software Patches
|
x |
x |
x |
Email support
|
x |
x |
x |
Phone support available 24x7
|
x |
x |
x |
1 or 2 year product warranty
|
x |
x |
x |
Warranty extended to a total of 3 years
|
|
x |
x |
Next day replacement shipping
|
|
x |
x |
1 year next day on-site repair
|
|
x |
x |
3 years next day on-site repair
|
|
|
x |
|
|
|
|
|
|
|
|
|
 |
|
Which Iomega product is best for you? |
|
|
|
|
